If something goes wrong, tell us first. Most things are settled in one phone call. This page exists so that there is a proper procedure anyway.
Step one — tell us
- WhatsApp / phone: +91 84839 36711
- Email: info@freshmicrogreensnagpur.in
It is settled faster if you give us:
- your order number (for example FMN-1234) or registration number
- briefly, what happened
- a photo if possible
What we do
- We confirm that your complaint has reached us.
- We try to settle it — repair, replacement or refund, whichever is right.
- Complaints about fresh produce we handle the same day, because the evidence does not survive till tomorrow.
Grievance Officer
- Name: Lalitkumar Vijay
- Business: Fresh Microgreens Nagpur
- Address: Sukh Sagar Society, Dabha, Nagpur, Maharashtra 440023
- Phone: +91 84839 36711
- Email: info@freshmicrogreensnagpur.in
Complaints about food quality
We work according to food safety rules. Our FSSAI licence number: 21526056007626
A complaint about food quality can also be made to the Food Safety and Standards Authority of India (FSSAI) through their website or helpline.
Consumer complaints
If you are not satisfied, you may complain to the National Consumer Helpline or a Consumer Commission of the Government of India. That is your right.
Last updated: 11 October 2026